Get Support

Support for Families

You don't need to explain yourself or fill in a long form to reach us. Whatever you need, start here.

Need to talk to someone today? Call or message us — [PHONE NUMBER] or [EMAIL ADDRESS]. A real person reads every message, usually within [RESPONSE TIME, e.g. 24 hours]. There's no form to fill in first.

What we can offer

Someone to talk to

[One-to-one support — what this looks like, how often, whether it's in person, by phone, or online. Keep this concrete: what actually happens if someone says yes.]

Practical help

[Any practical support offered — for example help with funeral costs, connecting families with other services, or simply being someone to call when a form needs filling in.]

A place to remember

A quiet space where your child's name and memory are held, alongside other families who understand.

A Sky Full of Stars

A letter from someone who understands

Request a letter from another parent who has lost a child too, sent to you with a bear hug.

Letters of Support

Peer support

[If the charity runs or signposts to peer support groups, describe here — who they're for, how to join, how informal or structured they are.]

Signposting

[Where the charity refers families for support beyond what it offers directly — bereavement counselling, specific illness or loss-type charities, financial support.]

Reach out, in your own words

There's no right way to fill this in. Say as much or as little as you want.

Email, phone — whatever's easiest for you.